Privacy Policy

Effective Date: January 15, 2025

Data Controller Contact Information

BrainLush Media Inc.
2207 Concord Pike #718
Wilmington, DE 19803
Email: support@brainlush.com

This document outlines the privacy policy of our website, www.brainlush.com.

By using our website, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and processing of your personal information in accordance with this policy. If you do not accept the terms of this Privacy Policy, please do not use this website.

Who We Are

BrainLush Media Inc. is a creative digital marketing agency that provides strategic marketing and communications services, with expertise in the life sciences, biotech, and innovative technology sectors. We are committed to protecting personal data and maintaining the highest standards of confidentiality for our clients. We follow industry best practices to safeguard all client information.

Definitions

Personal information means any information relating to an identified or identifiable person, including names, email addresses, phone numbers, company information, IP addresses, and other identifiers. Personal information is in many ways the same as Personally Identifiable Information (PII). However, personal information is broader in scope and covers more data.

Non-personal information is information that cannot be used to identify a specific individual.

Visitors browse our website. Clients engage our professional services. Users refer to both visitors and clients.

Information We Collect

You control the amount and type of information you provide when using our website. As a condition of using our services, you agree that any information you provide will always be accurate, correct, and up to date.

How We Collect Information

Website Activity (Automatic Information) We automatically collect information when you visit our website, including the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes your IP address, browser type, device information, pages visited, Internet service provider’s name, your computer operating system, and how you interact with our site. We use all this information to analyze trends among our users to help improve our website.

Forms and Communications: When you complete contact forms, request consultations, subscribe to our communications, or register as a user, we collect the information you provide, including your name, email address, company information, phone number, and inquiry details.

Professional Services and Employment When you engage our services, we collect information necessary to provide those services, including contact details, billing information, project-specific information, and any other information listed in our service agreements.

If you submit an employment inquiry or job application to us, we collect the information you provide in connection with your application. We use this information solely to evaluate potential employment opportunities and will retain it in accordance with applicable employment laws.

Website Communication Tools Our website may contain chat software, contact forms, or other communication tools that enable visitors to communicate with us. When you use these tools, we may collect some or all of the following information: your email address, name, company information, location, and any other information you willingly choose to provide to us. You should limit the information you provide to us to only what is necessary to answer your questions.

Legal Basis for Processing

We process your personal information based on:

• Consent: When you opt in to receive communications or use certain website features
• Contract Performance: When necessary to provide services you have requested or to take steps to enter into a contract
• Legitimate Interest: To operate our business, improve our services, and communicate about our offerings
• Legal Obligations: To comply with applicable laws and regulations

What Happens If You Don’t Give Us Your Personal Information

If you do not provide us with sufficient personal information, we may not be able to provide you with all our services. However, you can access and use certain parts of our website without providing us with your personal information.

Website Tracking Technologies

Our website uses cookies, web beacons, and Google Analytics to understand how visitors use our site and to improve functionality.

Cookies

A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. By agreeing to accept our use of cookies, you are giving us permission to place, store, and access cookies on your computer for the purposes described below.

Strictly Necessary Cookies: These cookies are essential for the website to function properly, including displaying content, logging in, validating your session, responding to your service requests, and other necessary functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.

Performance Cookies: These cookies collect information about the website’s use, including pages visited, traffic sources, user interests, content management, and other website metrics.

Functional Cookies: These cookies enable the website to remember a user’s choices while using the website, such as their language, username, and other personal preferences. They can also be used to provide services, such as allowing users to make inquiries or watch videos on the website.

Session Cookies: These cookies enable websites to associate the actions of a user during a single browser session. They may be used for various purposes, such as remembering what a user has entered in their inquiry form while browsing a website. Session cookies expire at the end of a browser session; therefore, they are not stored long-term.

Persistent Cookies: These cookies are stored on a user’s device between browser sessions, allowing the user’s preferences or actions across a site to be remembered. Persistent cookies may be used for various purposes, including remembering users’ choices and preferences when using a website and targeting them with relevant content.

Advertising or Targeting Cookies: These cookies may be used to develop a profile of your interests and serve relevant advertisements on other websites. We may use remarketing services to advertise on third-party websites to you after you visit our website.

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

We may also use cookies to:

• Identify the areas of our website that you have visited
• Personalize the content that you see on our website
• Analyze our website traffic
• Remarket our services
• Remember your preferences, settings, and login details
• Allow you to share content with social networks

Web Beacons

We may also use a technology called web beacons to collect general information about your use of our website, as well as your use of special promotions or newsletters. The information we collect by web beacons allows us to monitor the number of people who open our emails statistically. Web beacons also help us to understand the behavior of our customers and visitors.

Google Analytics

Our website utilizes Google Analytics to collect information about how our website is used. Google Analytics collects information from users, including age, gender, interests, demographics, frequency of website visits, pages visited, and other websites previously used. We use the information we receive from Google Analytics to analyze traffic, enhance our marketing and advertising efforts, and improve our website.

Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or any other identifying information. We do not combine the information collected using Google Analytics with personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google.

For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can opt out to prevent Google Analytics from using your information here: https://tools.google.com/dlpage/gaoptout

How We Use Your Information

We use the information we receive from you to:

• Provide the marketing and consulting services you have requested or purchased from us
• Respond to your inquiries and consultation requests
• Send you information about our services (with your consent)
• Personalize and customize our content and service recommendations
• Make improvements to our website and services
• Process billing and contracts for professional services
• Contact you with updates about our services
• Protect the security and integrity of our systems
• Comply with legal obligations and respond to enforcement requests

Marketing Communications and Emails

When we communicate with you about our website or services, we will use the email address you provided during registration or inquiry. We may send you emails with information about our services or industry insights, but only if you have opted in to receive such communications.

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by sending us an email with your request to: support@brainlush.com

Information Sharing

We do not sell, rent, or trade your personal information to third parties for any purpose. We will never sell your personal information.

However, we may share your information in these limited circumstances:

Third-Party Service Providers

We may provide your personal information to third-party service providers we use to help us provide services to you. These third-party service providers may include, but are not limited to: payment processors, web analytics companies, email service providers, hosting providers, data management services, help desk providers, accountants, law firms, auditors, and other business service providers. These providers are contractually obligated to protect your information and use it only to provide services to us.

Legal Requirements

We may be legally required to disclose your personal information if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms of Service; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and clients.

Business Transfers

If our business is sold or merges with another business, we retain the right to transfer your personal information to the new business. The new business will retain the right to use your personal information in accordance with the terms of this privacy policy, as well as any changes to this policy that may be instituted by the new business. We also retain the right to transfer your personal information if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

Third-Party Links and Services

Our website may contain links to other websites (“Linked Sites”). The Linked Sites are not under our control, and we are not responsible for the contents of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators.

Certain services made available on our website may be delivered by third-party sites and organizations. By using any product, service, or functionality originating from our website, you hereby acknowledge and consent that we may share such information and data with any third party with whom we have a contractual relationship to provide the requested product, service, or functionality on behalf of our users and clients.

Data Retention

We retain the information we collect from you (including your personal information) only for as long as necessary for legal, business, or tax purposes, or as required to provide ongoing services. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it in a secure manner.

For ongoing client relationships, we retain information for the duration of our professional relationship and for a reasonable period afterward as required by professional standards, business needs, and legal obligations.

Updating Your Personal Information

You can request updates to your personal information by contacting us at support@brainlush.com. We will update your information in our business records promptly upon verification of your identity. You can also request access to your personal information or deletion of your information when it is no longer necessary for our business purposes. However, we may retain your personal information as necessary to fulfill our professional obligations and comply with applicable legal requirements.

Revoking Your Consent

You have the right to revoke your consent for us to use your personal information at any time. Such an opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to business partners, (ii) disclosures to third-party service providers that provide certain services for our business, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent services you may choose to engage.

If you want to revoke your consent for us to use your personal information, send us an email with your request to: support@brainlush.com

Data Security and Payment Processing

We use industry-standard security measures to protect your personal information, including encryption for sensitive data transmission and secure storage systems. We have built our website and business processes using appropriate security measures and authentication tools to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your personal information.

When we collect credit card information or other payment information through our website or for professional services, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. However, we cannot guarantee against the loss or misuse of your personal information or secure data transmission over the Internet due to its nature.

We strongly urge you to protect any password you may have for our website and not to share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place.

International Data Transfers

Personal information that we collect from you may be stored, processed, and transferred between any of the countries in which we operate, specifically the United States. If you are located outside the United States, by using our website and engaging our services, you consent to the transfer of your personal information to the United States. We will use your personal information to provide the goods, services, and/or information you request from us or to perform a contract with you. Wherever we transfer, process, or store your personal information, we will take reasonable steps to protect it.

Children’s Privacy

Although our website is not intended for use by anyone under the age of 16, we recognize that children under 16 may attempt to access it. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child is using our website, please contact us. Before we remove any information, we may request proof of identification to prevent the malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time.

Changes to This Policy

We reserve the right to modify this Privacy Policy from time to time without notice. You acknowledge and agree that it is your responsibility to review this privacy policy periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

If at any time we decide to disclose or use your personal information in a manner different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise, we will use and disclose our users’ and clients’ personal information in agreement with the privacy policy in effect when the information was collected. In all cases, your continued use of our website, services, and engagement of our professional services after any change to this privacy policy will constitute your acceptance of such change.

Governing Law

This privacy policy is governed by the laws of the State of Delaware. Any disputes arising from this policy will be resolved in the courts of the State of Delaware.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

BrainLush Media Inc.
2207 Concord Pike #718
Wilmington, DE 19803
Email: support@brainlush.com

This Privacy Policy is protected under United States and foreign copyrights. The copying, redistribution, use, or publication by you is strictly prohibited.